The IT Director on staff was managing too much: network configuration and maintenance, investigations, and handling of all issues and symptoms. He was left to solve and manage at every level.
When searching for a security partner, the goals were to not only take some of the weight off of the IT Director but also to:
- Proactively maintain network equipment
- Ensure proper security configuration of the network
- Actively monitor for signs of a security incident
- Put an incident response plan in place
Once the Technium team got a thorough understanding of their security posture and goals, we were able to guide them through obtaining the correct equipment for their next phase and future growth. We then collaborated to put a proven, systematic approach in place to manage security and improve it over time. Now, the Cambridge Biotech and Technium meet regularly to review reporting and discuss actionable items to keep security well-maintained and relevant to how the biotech is operating.